Black Diamond Maintenance & Warranty

REPAIR & MAINTENANCE:

Black Diamond Equipment is not immune to wear and tear. Spare parts for headlamps, poles and camalots are available from retailers.

www.needlesports.com offer the most comprehensive spares service for Black Diamond in the U.K.

SERVICE CENTRE:

If you have a product which needs repairing and which falls outside warranty please contact servicecentre@firstascent.co.uk

First Ascent
Units 2-7 Limetree Business Park
Matlock
Derbyshire
DE4 3EJ

WARRANTY:

The warranty includes all material and workmanship defects for the time of one year for skiing and climbing products and three years from the date of purchase date for headlamps.

Warranty does not cover normal wear and tear, lack of care, negligence, inappropriate use and maintenance, use for different purposes than intended, application of force, wanton or malicious use or outside factors such as rock fall, rocks, ski edges etc.

If you have a product which you believe to be defective and wish to claim under warranty, return product to retailer from where it was purchased in a clean state and with a copy of the receipt.

A detailed warranty explanation is available on www.blackdiamondequipment.com

If original retailer is unable to help then contact the First Ascent Service Centre at servicecentre@firstascent.co.uk.