Raidlight Maintenance & Warranty

SERVICE CENTRE:

If you have a product which needs repairing and which falls outside warranty please contact servicecentre@firstascent.co.uk.

First Ascent
Units 2-7 Limetree Business Park
Matlock
Derbyshire
DE4 3EJ

WARRANTY:

If you have a product which you believe to be defective and wish to claim under warranty return product to retailer from where it was purchased in a clean state and with a copy of the receipt.

If original retailer is unable to help then contact the First Ascent Service Centre at servicecentre@firstascent.co.uk. If a fault is in our opinion covered by warranty then the affected part will be repaired or replaced free of charge at our discretion.